Reservations

Our trip to the UK was fantastic, we all had a great time, but one thing we did struggle with, even before we left San Francisco was on-line reservations. Just what is the bloody point? We had booked a hotel in San Francisco because it worked out cheaper that way than paying for parking at the airport. We reserved a room with 2 beds in it (one for us, and one for Emma) and a cot (for Ellie obviously). We checked in and they had our room but they did not have a cot ready for us. Ok we thought we will go out for dinner and by the time we get back they will have put one in our room.

No such luck. Finally after 2 phone calls we got one. The next day we checked into our flight which we had reserved tickets on 3 months previously. However, when we got on our flight it turned out that despite us requesting and reserving a kids meal for Emma, they did not have one for her. A tired child on a 10 hour flight - it really wasn't too pretty.

We landed at Heathrow and went to pick up our reserved hire car, only to find out that the class we had reserved was not available as they had been "pretty busy" that morning. We were given an upgrade which was great except that the boot space wasn't as big so it was a real struggle to get our luggage in. Also despite us reserving 2 kids seats for the car they only had one, and had to rush out and buy us an alternative.

When we returned to London after a week spent in Cornwall we found that our family room that we had reserved in Hammersmith was without the cot that we had reserved. Unbelievably they had given it away to some other family who hadn't reserved it without checking to see if anyone had reserved it. They only had one so they had to contact another hotel to get them to trasnport one over.

So why reserve things? We hardly got any of the things that we reserved, makes you wonder doesn't it? Anyway the ohoto shows that the car was so small we had to put Ellie in the back. (By the way she is laughing I promise, not crying).